Privacy policy
Information collected
Through the forms on the site (contact, quote request, etc.) and through other channels, we may collect the following data:
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Contact person's name and surname
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Company name (if applicable)
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Email address
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Phone number
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Any other details provided in the message (e.g. project details)
Purpose of data collection
The collected data is used exclusively for the following purposes:
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Responding to requests for offers, advice or information about our products
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Contacting customers by phone or email regarding collaborations and orders
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Sending communications regarding new products, Robinox news or promotional campaigns (if you have consented)
Legal basis for processing
Data processing is based on:
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The consent of the data subject, expressed by completing and submitting the forms on the site
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Robinox's legitimate interest in responding to requests and maintaining a transparent relationship with customers and potential customers
Data storage and protection
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Data is stored in secure systems and is only accessible to authorized persons within Robinox.
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We use technical (e.g. protected access, backup) and organizational (e.g. internal privacy policies) measures to prevent unauthorized access, loss or disclosure of data.
Data storage period
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We only retain data for as long as necessary for the stated purposes (e.g. project discussions, bidding)
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Data may be deleted at the explicit request of the data subject, in accordance with the legislation in force.
Rights of data subjects
Under GDPR and local law, you have the following rights:
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The right to access your data.
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The right to rectify or delete data
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The right to object to processing, including for commercial communications
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The right to withdraw consent at any time
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Right to data portability
To exercise these rights, please contact us at:
Disclosure of data to third parties
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We do not sell or rent personal data to third parties.
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In certain situations, we cooperate with trusted partners (e.g. IT providers, newsletter platforms), to whom we may transmit data strictly for the purpose of providing the agreed services and in compliance with applicable legislation.
Cookie Policy
For information about the use of cookies on our website, please see our Cookies Policy , available separately.
Policy update
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We reserve the right to update this Privacy Policy periodically.
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Any changes will be published on this page and we encourage you to check it regularly.
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